1. Return Eligibility

• Returns are accepted only for damaged, defective, or incorrect products.

• To be eligible for a return, the item must be unused, unwashed, and in its original packaging with tags intact.

• Return requests must be raised within 3 days of receiving the product.

2. How to Request a Return

To initiate a return, please contact us at:

📧 Email: sareestudiomadurai@gmail.com
📞 Mobile: +91 73059 69739

Please include:

• Your order ID

• Reason for return

• Clear images of the product (if damaged or incorrect)

Our support team will guide you through the return process.

3. Return Shipping

• Customers are responsible for safely packing the product and shipping it back to our address unless the error is on our side (damaged or incorrect product).

• Once the product is received and inspected, we will notify you regarding the approval or rejection of the return.

4. Refund Process

• Approved refunds will be processed within 7 working days after the return is received.

• The refund will be made to your original payment method or via bank transfer.

• Shipping charges (if any) are non-refundable unless the return is due to our mistake.

5. Non-Returnable Items

Please note that the following items are not eligible for return or refund:

• Sarees that are customized, altered, or used

• Sale or discounted items

• Products without original packaging and tags

Contact Us

If you have any questions about our Return & Refund Policy, feel free to reach out:

Saree Studio
18/28, Fenner Colony,
Virattipattu, Madurai, Tamil Nadu – 625010
📞 +91 73059 69739
📧 sareestudiomadurai@gmail.com